jason gam

Review of Canyon Bicycles GmbH

Initially happy with the purchase of two bicycles ...

Initially happy with the purchase of two bicycles based on the price, quality of components, and show room presentation.

Unfortunately we had issues with the quality of assembly of one bicycle (detailed below), order delivery exceeded promised date by 6 weeks, and encouraging VAT fraud (multiple vat forms on same day for two separate bikes.)

Rear derailer was assembled poorly. The result was the derailer pressing into rear sprocket when suspension was compressed, causing the bike to lock rear tire. Seat post cable unattached, causing seat to drop but not return to upright position.

Encouraging the purchase of two bicycles on two separate VAT excemption forms on same date will result in a violation. US military and government employees beware of this practice as you will lose your Privileges.