Lashawna Rich

Review of Agape Home Healthcare

I sat her reading the reviews on Agape Home Health...

I sat her reading the reviews on Agape Home Healthcare and was blown out of the water. I have not experienced any of what people are saying. I have had the upmost dedicated person Esmeralda helping me with care for my mother-in-law. We had an awesome attendant (at first) that got very comfortable in her position and then she was not so awesome. I called and worked out some issues we were having with our attendant, and Esmeralda had to follow guidelines to remedy the situation, we wanted to work through the issues with out attendant, which Esmeralda cautioned us about but we kept her. After a few weeks it got worse. Esmeralda was in contact with the attendant and contacted me to let me know they were going to let her go despite how much I was trying to work through the issues. We have gone 2 weeks now without her and Esmeralda found a floater to fill in until we had someone full time. Esmeralda called me daily to give me up to minute updates and making sure my mother-in-law was taken care of to my standards. Esmeralda has now found a replacement full time attendant and Esmeralda went above and beyond her job working with our family. She has listened to what we need and she found an attendant that we all will be proud to have. If you ever need good home health care please call and ask for Esmeralda, she goes above and beyond what she has to for her clients. I will remain with Agape Home Healthcare as long as I have Esmeralda, she definitely deserves a bonus or raise after dealing with me and our issues. Thank you Esmeralda for making us feel that our family is your family. We are gratefully indebted to you. Thank you for going above and beyond your job for us!!!!