Spring Fall

Review of Entrust Energy

Very terrible company. An agent trapped me to sign...

Very terrible company. An agent trapped me to sign a 36-months contract (he told me to renew my previous contract, which was 6 months, then I thought the new contract is also a 6-months. and also his English is not very good and it sounded like he was talking about 6 months. So basically, I thought I signed a 6 months, but it was a 36 months!!!!!!!!!). I called multiple times to solve this problem, and all of them said they cannot help and I have to stuck with the 36-months! The customer service person was very rude.