Chas Erickson

Review of Audi North Austin

This is based on a (July 2020) routine service vis...

This is based on a (July 2020) routine service visit [in the age of COVID].

Call in advance from the service consultant to confirm things & time was good. And he met me at the appointed time - mask on - and got things underway. Though oddly he seemed to disappear afterward. When I inquired about him and my car and when it'd be done... he was gone. Surprised me. But, someone else eventually helped.

Inquiring on status of my car (I was waiting) took more time than I imagined it would take. (Things were not that busy and perhaps this was because the service consultant was no longer around.)

Service staff generally wearing masks appropriate to the time & pandemic. Though some masks not over nose and some in the sales area with no mask.

Ample room to wait indoors and things 'distant' in a reasonably decent way... though I opted to wait outdoors. No place to sit outdoors at the dealership / service area though. So I walked a few blocks to a neighborhood park.