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Italo y Maira Berrios

3 years ago

update on past review, 1 year and half later later...

update on past review, 1 year and half later later and we are still very happy with sterling.
The new Customer Satisfaction Specialist for our area Trevor Wiebe is very fast and reliable. We have been waiting on our stairs to get repaired we sent one reminder to him and get got the job order done right away, our house was inspected the very next day so the issue could be fixed. I am very pleased that Trevor has been assigned to our area. He is much faster than the old team, and get things done asap!

Perfect first home with Sterling. We purchased a detached garage house in the Edmonton north east area with sterling almost a year ago. The customer service has been outstanding! We had minor issues with the house such as a slightly crooked beam and built in bench, and they were both taken care of by our customer service representative. the date for our landscape was changed several times but its not a big deal at all and they have kept us in the loop. the garage was taking a bit long to get built and we brought it up to our customer reps attention and he was able to speed up the process. We also received an amazing paint job courtesy of sterling. the customer rep also came to our home to meet us and to explain how all of the house "filters" worked and to to replace them. We had forgotten how to do it, since a year ago when it was explained to us during the first walk through. We are very happy to have purchased our first home with Sterling, already recommended our family and friends to buy with them, one of them already did and is very happy too all of her house issues were taken care of very fast! Love Sterling!

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