Thad Thurlow

Review of Denney's Harley-Davidson of Br...

I've been to a few Harley dealerships around the c...

I've been to a few Harley dealerships around the country, so I'm always confused by Denney's HD. Am I shopping for a $20,000 bike in a self-storage facility? I guess they don't need a fancy showroom because the customer service is so great. Hold on, not so fast. Last year, I walked in here and the "salesman" (who didn't bother introducing himself, or stand up, for that matter) asked if I needed help finding anything. I said I was in the market for something like a Duece, Wideglide or Superglide. He pointed out a couple bikes then said if I had questions, to just ask. I did have questions but he seemed bothered that I interrupted the conversation he was having with the finance guy (I had questions for him, too). Irritated that no one actually seemed to WANT to sell me a bike, I left. Perhaps I shouldve looked richer before I walked in. It all worked out, though. 2 days later, I bought a brand new 2012 Wideglide off the beautiful showroom floor at Alefs HD in Park City, KS with almost no money down. I guess the folks at Denney's should learn that you can't guess a guys credit score just by looking at him. I don't know if their service dept. is any good, but I have a regular service coming due soon, so we'll see.