Worse customer experience I've had in years. I wan...

Worse customer experience I've had in years. I wanted to get diabetic shoes. They made my primary care and podiatrist resubmit notes several times and still weren't satisfied.
When I reminded them that my insurance company didn't require all this information they said it was the company that worked with Medicare that required it. But I'm not on Medicare - they had my insurance info from the first time I walked into the store.
Then they said they didn't accept my insurance. which is not true. I called the insurance company *again* and they said Conlin's is absolutely in the network. I asked Conlin's to speak with my contact at the insurance company but they refused.
My podiatrist said Conlin's has been a problem for a while and that they weren't going to refer patients to them any longer. My primary essentially said the same thing, noting that they get the impression that Conlin's doesn't want to work with them. I never did get the shoes from them.