Caroline Russell Review of Marks Electrical.co.uk/365 Ele...
692788
692788
Wow!!! Where do I start.....AMAZING customer service throughout!
I ordered a tumble dryer from Mark's Electrical and it was delivered within less than 48 hours with a delivery date of my choice. Craig and Nick were the delivery men and they were very helpful and friendly, making sure they left no mess and packaging behind. Unfortunately the tumble dryer was faulty (manufacturer issue) and so I had to phone and request for a new one and a pick up of the faulty one. I spoke to a lady called Sarah who was very helpful and managed to arrange collection and delivery of the new one for the next day!! An amazing turn around.
My new tumble dryer has just been delivered by Shaun K and Gavin D, and once again these delivery men were very very helpful and friendly and even tested the tumble dryer with me to make sure it was working good. I have not received this high standard of customer service in many many years. It really was such a nice customer experience for me, as even though I had a few issues with the first tumble dryer, everything was sorted out so quickly and seamlessly. I HIGHLY recommend this company, and will definitely be buying all my electrical goods from here in the future.
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