Service was was plain awful. Would not recommend ...

Service was was plain awful. Would not recommend to individuals who are learning to ski. I am taking a beginners skiing class for my college. I've never been to Winterplace, tried skiing, and I had nobody with me to help. Once I finally managed to find my way to the place and get my ski pass things went downhill. I had to litterally nag the the people working there to tell me anything I needed to do. Everybody I met I told them I was a beginner, that I've never been here, and that I didn't know where to go. Not one offered to help me locate anything I needed. I was completely lost, no one told me I needed a lift pass, how to work the ski boots, where the ski polls are located, where to exit the building to actually ski, where the beginner classes were at,what times those classes started, and where the locker rooms are located. I was the only one there at the time and all the employees were just standing by the ski rentals chatting. I made so many trips back and forth through the building because no one would tell me anything I needed. I would get one question out of them per trip because they would immediately go back to chatting. After finally getting everything sorted and knowing the general location of where the classes started I waited outside for an hour, because the times online for the classes were wrong and so was my professor. The only reason this is getting more than 1 star is because of the person who taught me to ski. They were wonderful and taught well they didn't assume I knew what I was doing and actually helped me when I told them I was a beginner. The only reason I'm going to go back is because I need the class for college.