As a first time car buyer, I wasn't sure what to e...

As a first time car buyer, I wasn't sure what to expect. So before going I made sure to read into the vehicles as much as possible and read reviews about fort mill ford. Once arriving, we were helped by Bob through the car buying process. He was very straight forward and to the point. I appreciated it, but my girl friend was rubbed the wrong way for sure. She wanted to leave multiple times, just because of the information. I didn't have issues with it, but he was definitely applying pressure on us from the start. It being a Ford dealership, he wasn't very knowledgeable about the Jeep I was looking at. They brought out the 2018 I came for, and then showed me the 2019 version that was a few thousand more. We test drove that vehicle, and loved it. Just couldn't get the financing right, which was understandable. If you're coming to this dealership in hopes that they drop the price at all, then forget about it. They don't drop the price of the vehicles at all. Bob told us that if we left, then a family behind us was going to purchase the vehicle, which was true. It just felt like they were trying to force us into saying yes. We went to lunch and came back, and decided to test out the jeep that I originally came for. I loved it, and they were able to get me the financing I needed. The finance guy who talked to us was awesome. Got me a 2.9 interest rate for 66 months, which was what we were looking for. So after leaving the dealership and driving home, I realized they forgot to put the floor mats into the vehicle. The jeep was washed, but it wasn't done very well. Had multiple dirt spots on the vehicle still. They also left the key locking mechanism in the vehicle. Overall the buying process wasn't great, and if it wasn't for me loving the car, then I don't know if i would have bought from here. The facility was nice though, and the finance male I talked to saved the day for me.