The Billing and Finance Department is a Total Trai...

The Billing and Finance Department is a Total Train Wreck! I love how Wake breaks all their own policy and procedures when it comes to your billing yet when its wrong you basically need an act of Congress to fix it. They have at times just made up a bill hoping I would pay it...Well they don't know who they are dealing with! Yup we had over 980 K in hospital bills last year and I kept track of all of them.
The latest dilemma is they will not put a bill that should have been for OPT out of insurance since our insurance will no longer cover Wake! But nope they refuse and expect me to pay more than double what any insurance company would be willing to pay. I have never worked with a more difficult facility in Healthcare that claim they care about people. I realize this is a teaching Hospital but for Pete's sake I have a real job I shouldn't have to teach you people how to do their job!