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Samuel Smyth Mechanical Engineer Technician

4 years ago

Don t go we had made plans to go for a Rolls-Royce...

Don t go we had made plans to go for a Rolls-Royce Show for a second time how ever we had found out with all the fires the air quality was unsafe SMOKE for our young son so we called to cancel on top of that found out they gave away our room on ground floor on top of that my wife was burned by hot tea with this all said we called American Express and they have yet to return our money we sent American Express a doctors note our son was not permitted to go anywhere near some place with bad air quality, if you call this hotel the said no problem with the fires but however refused to tell anyone the air quality, after checking with weather etc it was from very bad to mild bad and to go back to very poor conditions, they are only interested in them self s than a young child with breathing problems shame on them, we had visited the hotel years ago for a Rolls-Royce Meet had a great time, but to put a child in harms way we were not going to do, now that I see money and I don t care about children is the way they think I will never go back sorry to say

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