Have had an issue with Service Plan taken out thro...

Have had an issue with Service Plan taken out through BMW UK website, which is administered by EMaC. Initially EMaC passed the buck to BMW and BMW back to EMaC. Only when the MD from BMW got involved did EMaC respond and to the credit of the agent who picked up the issue it was first class customer service. From EMaC point of view satisfied they have tried 100% and would give the agent 5 stars. Before you take out a service plan through the BMW site check what service your car needs and when the next one is due to make sure it aligns with what the system produces otherwise you will end up with bills!