I'm disappointed in the way they handled a situati...

I'm disappointed in the way they handled a situation. Photos are included in the resort fees. They insisted in dropping my photos at my room, when I was leery that they wrote down my room right. After waiting forever for my photos, they told me they dropped them off at at my room. No they didnt! Come to find out they dropped it off at someone else's room. I told the manager im concerned about my family photos being with someone else. He said he will personally find them and destroy them. I said given the inconvenience and my concern for my family privacy I want the missing photos in my hand. Then I get an email from the manager that he found them and destroyed them. Since I didnt have the photos in my hand, nor did he send me evidence of them being destroyed, I dont believe him. There is no reason to believe him, additionally if he did destroy them then he did that against my wishes which is really poor way to do damage control and bad customer service.