Pam Ballard Evans

Review of Grand Lake Casino

I was hoping to at least have a little fun on my $...

I was hoping to at least have a little fun on my $100 free play. After driving 1 1/4 hrs to get there, there was only $20 free play on my card. I spoke to a manager and he said the casino messed up giving out the wrong amount. I told him the least they could do was honor this trip since we had driven that far but he said no. Needless to say, we played the $20 and left. Not a good way to try and bring business back in after this pandemic.