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Madison Killen

3 years ago

My husband and I were extremely excited when the p...

My husband and I were extremely excited when the puppies for adoption posted. I immediately called the shelter to ask if the dog we wanted to adopt had any applications and we were informed that he did not. I immediately submitted my application and then called back to see if I could meet the puppy since there were no other applications. The person on the phone seemed aggravated that I had called again and told me I would need to wait until my application was processed. I refreshed my email and checked my phone all day waiting to hear about our application. Finally around 3pm we called and were informed that the dog had already been adopted and that it was first come first serve. We explained that we were very confused because when we submitted our application we were told there were no others. This was a very disappointing experience for us.

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