Andrew Campbell

Review of DoctorPC Ltd & DoctorMac

This place is absolutely fantastic! Writing this r...

This place is absolutely fantastic! Writing this review is the first thing I'm doing with my newly repaired macbook pro. The service Doctor Mac was able to provide was fast, quality and miles ahead of what apple and the genius bar can provide. The staff and owners/managers were a pleasure to work with, and they were able to help me save an enormous amount of money on my repair.

Emails regarding the status of my repair were always answered promptly, and getting someone on the phone was always easy too, both before and during the time they had my computer. Apple can't even come close to the kind of personal service they provide. They don't seem to check their voicemail very often (who does though....) so if no one answers the phone, call back in 5 minutes and you'll get someone, and more importantly an answer to your question. Try doing that by calling apple care and see how far that gets you.

Overall I cannot recommend them highly enough.