I arrived at the hotel at approximately 11:50 pm. ...

I arrived at the hotel at approximately 11:50 pm. In the process of checking in the last at the desk says that there will be no water from midnight to 5am. We booked through Hotwire but I knew the hotel because I have a way of figuring out the hotel. I was glad it was the Hyatt Regency in Greenwich because I stayed here on the past. BUT no water is unacceptable and they should not book any rooms!!!! The worst!!!