Niki Cosier

Review of Fairmont Resort

We have now been to this hotel MANY MANY times! We...

We have now been to this hotel MANY MANY times! We have very small children and take our elderly parents away with us. Ours kids spend our time at home begging us to return to Leura! They have enjoyed the pony rides, indoor swimming year round, the great kids "park" and games, little train, carousel as well as the many many easy walks around the site! We have found, with our Accor cards, that the buffet is fantastic as well as the a la carte just outside the buffet to be reasonably priced for what you get. The absolute highlight is having a cinema in the hotel! Our kids are too small to take to the regular movies (as well as being a complete rip off) but LOVE going and sitting in the seats to watch one of the many kids movies that were on offer!
I have only ever experienced two annoyances on my trips and they are the bus loads of tourists that are noisy in the halls in the middle of the night (jet-lag?). This was fixed promptly with a call to the front desk! The second was that Embers (the adults only eating) has had extremely slow service (none), 2 hours for food to be prepared and come to the table and then very expensive for what we got. Easily fixed by not eating there...
The staff are ALWAYS incredibly helpful and VERY friendly! This is easily one of our favourite places to visit!
I am eagerly awaiting the day spa to be finished and I will be set! These were all booked out in advance last time I was there. Hopefully that will be solved with more rooms and hopefully they will be reasonably priced!