Lisa Epstein

Review of Adorama

I'm a pro photographer and buy equipment regularly...

I'm a pro photographer and buy equipment regularly from Amazon and B&H. Experimented with ordering from Adorama, and they sent me the wrong part. Quickly called customer service 3 mins after I opened the box and asked them to send a return label. 1) They asked me to email them a photo, which they would review, and then get back to me about the issue. 2) I told them the box was already re-taped and due to work I needed to get it ready for the ups man which would arrive shortly. They gave me a hard time and acted like they were performing a special favor by breaking their rules and sending me a UPS label stat. Will never order from adorama again.