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Tom Ziel Review of JW Marriott at Lenox
It s 2:45 - I arrived an hour ago for business mee...
It s 2:45 - I arrived an hour ago for business meetings - need to change from my travel cloths - rooms are not ready, for the cost if the rooms and having a reservation I don t think it s an unreasonable expectation to have a room by this time.
I recommend they hire more housekeeping staff.
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