Context: I am attending my brothers wedding on the...

Context: I am attending my brothers wedding on the other side of the planet (where my brother is hiring the suit for the groomsmen to match) so I only needed to purchase shoes and a shirt and suit measurements.

I purchased shoes and a shirt from their store (which had excellent service) and then went to the suit measurement store. That's where it went downhill. The guy in the suit measurement store refused to measure me to give suit measurements to send to my brother. The guy was standing there with a measuring tape over his shoulder explaining how he can't do measurements. Why? My take: He was blatantly lieing and profiling me based on how I dress (I wasn't wearing a suit, just casual). Or he knew I wouldn't buy a suit that day so didnt want to do it. Smart? I think not. You need to earn goodwill with new customers to secure more business. His approach was not a good way to secure business for the long term. Better to keep a customer happy. I was planning to come back and buy a couple of suits, but probably won't now. In all they didn't solve my problem on that day and I ended up getting measurements from another place.