Thad Beaumont

Review of BMW Ducati Vespa of Oklahoma

This company installed four vinyl replacement wind...

This company installed four vinyl replacement windows in my home in 2007 and I recently contacted them to repair one of these windows when it was broken. I have received very bad service from this company the entire time I have dealt with them. First, the salesmen was misleading when discussing the terms of my financing plan, and I ended up paying more each month than I thought I would. Also, it turns out the warranty is misleading because it does not cover all breakage, as the salesman led me to believe. Next, the only person at this company who can speak to you regarding your file is the salesman who handled the sale. I have called numerous times to check on the price to install the remaining windows, and am always told the salesman will have to call me back. This also applies to paying for the windows. I drove about an hour round-trip to the showroom to pay for installing the remaining windows, and the salesman in the showroom could not take my payment because the salesman who handled my sale initially was not in the building. The final straw was when they did not uphold the warranty and gave me the run around when I tried to discuss it with them. I want nothing to do with this company and advise all others to avoid them. I am removing the Champion windows I have and am replacing them with windows from another company.