Sent 2 3DS for repair in May. I figured they could...

Sent 2 3DS for repair in May. I figured they couldn't get to them fast enough because of covid. 4 months later, I don't hear a word back from them. I logged in using the email to check my repair status and its no longer in the system. I tried emailing them several times to no response. I check their website and it says "systems held for more than 30 days will be considered abandoned and we are not responsible." Don't send your systems here unless you're ok not getting them back