Alan Lau

Review of Shangri-La Hotels and Resorts

"Great service plus lovely atmosphere"

"Great service plus lovely atmosphere"
As soon as I reached the hotel, a kettle of tea, complemented by fresh fruits, was brought to my room. The room was very spacious, and during my stay, housekeepers, who cleaned the room twice a day, also ensured that I had sufficient bottled water to hydrate myself. As for hotel buffet I hope to see more choices for the vegetarians as I myself wasn't satisfied with the limited range of vegetarian choices. However, overall I would rate it as a 5 star hotel! I would also like to commend Bernadette, the Guest Relations manager who has provided us with great service and of course the housekeeper, Wendy, who has allowed our stay here in Shangri-La a pleasant and enjoyable one, Keep it Up!