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Emily Vainer

4 years ago

Starting with my procedure, I was not notified tha...

Starting with my procedure, I was not notified that they were about to put me under, I had explicitly expressed that I wanted to be notified when it was going to happen because I had never been under anesthesia before and was terrified, but despite my request I only knew I had been put under once I woke up. I was willing to move past this, then the bills started coming, AAKC has incorrectly billed my insurance causing a denial of payment, however, each time I speak to the insurance company I am told I am not responsible for the balance. But when I call AAKC they are extremely rude, act like I'm the one doing something wrong, then tell me they'll help me but they don't, and I just keep receiving bills. Now I'm receiving collection threats. My hope is that this is eventually resolved, but I will do everything in my power not to use their services again.

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