Tana Barrios

Review of Rosehills Memorial Mngt. Inc.

I have been going to Rose Hills for over 30 years ...

I have been going to Rose Hills for over 30 years to visit family members that are buried there. My mother had more than 20 plots that she had owned for family. It s sad to think that as much money as my mother has put into Rose Hills that the maintenance is not very well. When I go visit them I have seen tire marks over their headstones, I have seen dried out burnt grass as if it s not being watered, it s not being trimmed regularly both vases on my father s plot have been completely buried and I have to cut the grass just to be able to take them out. One time the stone actually sank in on one side when we had heavy rain and it was completely almost buried and I had reported it twice to be fixed and removed in writing and it took over a year for them to do it. The staff members are not very friendly actually I can say they re heartless. On holidays such as Christmas or Father s Day, Mother s Day they should have other entrances to the cemetery available not just one main gate open and that s it. I was in line for over an hour just to get in. That cuts into the time that I get to spend with my loved ones who have passed on. Today we were actually approached and told that we were not able to put up a canopy to protect ourselves from the harmful rays of the sun not knowing that we could be skin cancer survivors. They don t even have adequate restrooms for the visitors. You would think with all the money that they re receiving and continue to expand that they would at least think about the family members and friends who visit their facility. At one point in my life I actually wanted to be buried there myself with my parents but after all that I have been through at Rosehills I will not put any of my family members through any of the stuff that I ve gone through. And since Covid they have a big canopy with chairs set up on the road that I take to see my parents and I have to go all the way around now to see them because they blocked it off. I find that to be very inconsiderate if they re going to have services out in the open then it shouldn t block anyone from entering or exiting from seeing their love ones and I have to take a huge detour.