Janet E. Roberts

Review of Rod's True Western

I have had 2 bad experiences. The first was in per...

I have had 2 bad experiences. The first was in person when there was no one knowledgable to wait on me. The second has been an email exchange where I tried to turn my bad customer experience around, but, so far, things have only gotten worse (thanks for nothing, Deedra!)

I am now waiting on a call-back from an employee, and someone in management. The sales employee I will give a chance to help me, because I really do need help. The owner, or the supervisor, calling back should take steps to resolve the problems so Rod's customers continue to leave good reviews