Saad

Review of Hotel Balzac & Hotel de Vigny

I am staying at the hotel right now and actually I...

I am staying at the hotel right now and actually I did read the reviews ahead but honestly when I saw the manager replying to many of the comments, I thought he/she already took an action !

So here is my feedback. The best thing about the hotel is definitely location and it has probably a reasonable price but not necessarily

They first gave me a room with no safe but they were kind enough to change it

The front office employees don t smile , god knows what s wrong with them ? They definitely make you to feel stranger

The carpet is not clean , you can clearly spot that it is too old or not well maintained

The mattress and pillows are not comfortable at all. My first time to see square pillows , OMG !

Finally, most of the rooms are on the street and be careful, if you re a light sleeper , you wouldn t sleep like me :) believe me .. it s very very very noisy .. the windows are not sound isolated !!

There is no gym, pool, but only a restaurant that I didn t want to try even

You should leave your keys with the front desk before you leave ,, they are tagged to heavy and large keychain !!

Not sure how such a hotel was given a 5 stars accreditation ?

Hopefully they make a change