sammy caishpal Review of Honda of Serramonte
First time buying and car and had a horrible exper...
First time buying and car and had a horrible experience. I went to look at a car at night and test drove it. The sales person (Zahi Abukhader) told me the car was in great shape, clean title, new tires, new brakes and gave me just about every reason why I should purchase the car. That night I was about to purchase the car, but then was told that unless I purchased the warranty ($300), I could not get the car. I obviously told them I would not buy the car if I needed to purchase the warranty. It sounded sketch to me, so I left and then the next day they called me and told me they would let me purchase the car without the warranty, so I told them I would purchase the car, but since I had come from an hour away I wanted the car washed and a full tank of gas which the Zahi told me they would do. When I got there again around sunset, they told me they weren't able to wash the car or fill up the tank because they thought I wasn't going to purchase the vehicle after I had told them that day I would be coming in to purchase the vehicle. Anyways, I still took the car and later came to find out the car was actually in an accident, but it wasn't salvage and the reason I found out was because there was a rattling noise the next day coming from the front driver side. I took it to the mechanic and he told me the car had been in an accident and the shocks were shot and some of the suspension components were worn. Not only that, when I saw it in daylight, the paint was all scratched and it had a quarter sized dent in the hood as well as several 1-2 inch scratches on the sides from when it was in an accident. There are so many things that happened where they did not care for me as a client. They only wanted to sell the car at any costs.
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