Worst ER ever I've been waiting in the waiting are...

Worst ER ever I've been waiting in the waiting area for 4 hours now and I'm still waiting, I'm a sickle cell patient. The system they have for calling names to the back here sucks and this happens to me every time I come in with a pain crisis.
It s been 7months since I last made this review and nothing s changed I m currently in the exact same situation as before waiting four hours and counting with a sickle cell pain crisis and every one behind the counter is very rude and sarcastic when responding to, excuse me, can you tell me approximately how many hours do I have left to wait or how many people are ahead of me