Dawnya Harder

Review of Tower Bridal Gallery

This was an awful experience for me, and I would n...

This was an awful experience for me, and I would not recommend buying your wedding dress from this place! Sales ladies were pushy and told me whatever I wanted to hear in order to get a sale.

Firstly, Prior to saying yes to my dress, the sales lady told me it would not be a problem to open up the back of my dress, only to be told AFTER buying my dress by THEIR seamstress that it would NOT be possible and that it would loose the integrity of the support around the bust! Let me make it clear that I would not have bought that dress had I known that, so thank you pushy sales lady for saying whatever you needed to say in order to get your sale. Sales training tip for next time: Get an actual seamstress' opinion before making statements like that to customers.

Secondly, I will point out that the first time I had gone in there I had told the ladies my budget, and had chosen 3 dresses that were well within (and would be at the top end of it once accounting for alterations and tax) that I wanted to come back and try again another day. The next time I came in, the prices were all jacked up to the top end of my budget, not allowing for alterations or taxes. The sales lady lied to me about adjusting the prices, but I remember looking at those prices originally, and thinking I could make those work. I would not have came back to try them on if they were outside my budget. Even after this awful experience, I still decided to buy a dress from there, in which case they didn't even offer any sort of "She said yes to the dress" photo or anything that virtually every other store seems to do. It was a very lackluster experience, and my mother and I left disappointed.