Jarred Sommers

Review of Associated Materials Inc.

Absolutely the worst! I filed a claim online and ...

Absolutely the worst! I filed a claim online and after calling back several times to get an ETA after submitting all necessary paperwork, I finally got someone to confirm that the claim was all set, approved and would be processed ASAP. BTW, According to THEIR website, "You must be the first or second owner and supply them with a Deed and pictures/serial numbers of the windows--which I did. The next day, I get an email saying I was denied. When I called back, the CSR said the claim was denied because I was the second owner. What? The website says, "First or Second Owner". The CSR then says, "That's a mistake, your windows aren't covered because they were installed in September of 2008 and our warranty for second owners started on December of 2008. Super, super LAME! If that's the case, then their website should say exactly that! BTW, Associated Materials makes the following windows which I HIGHLY recommend AVOIDING! Alpine, Gentec, Preservation, Alside!