R

Ramon Clegg

3 years ago

I have entrusted this place for a few years now. ...

I have entrusted this place for a few years now. Giving specific instructions on how to take care of my pet. Last week I sent my pet here for a comfortable stay while on vacation...i asked them about keeping her cage with blankets in there with her for security, they were not in compliance with my instructions.she was there for 2 nights. When I asked my friend to pick her up before they closed after her two night stay,my friend showed up at 8:00 in the morning, and asked where she was staying. They took her back in the area, and my friend noticed that all the kennels didn't have anything in them. My pets kennel did not have her cage in with her as requested, which was her security area to sleep. I have a picture of what my dog looked like when my friend came to pick her up, she was very sad looking, and not happy. I will not take her back there again or recommend this establishment to anyone. VERY VERY disappointed!!! I am saddened that I put my trust in this place knowing that my pet was in a uncomfortable place that smelled and looked like a dog pound. when my friend calmed her down she dropped her off at ruff housing ...she was very happy and ran into ruff housing a few hours later

also, as i was getting ready to take her in Carolina Pet Place ... a lady was trying to get her golden retriever out of the car to go in....the lady exclaimed"why am i having problems getting her to go in...i've brought her here before." this should have been my sign!

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