Been a customer of Suncorp for over 30 years & Sha...

Been a customer of Suncorp for over 30 years & Shannons for 15 and have CTP with Suncorp . I thought about leaving this Building Society pretending to be a Bank a thousand times over lack of Branches, lack of action on any matter, Auto tellers giving out only $20 notes ( try to get $1000 in $20 notes), & today they pushed me over the edge by not coming into bat for me when it seemed that a Hotel had held back $50 in case I drank out of their mini bar. Suncorp had & still has the money but wont release it after 7 days just in case the Westpac Customer (the hotel) objected.
The Hotel happily gave me a copy of their order to Suncorp to release my $50 (dated 5 days ago), though Suncorp wont relent.
So, win, lose or draw with my $50, Suncorp & as a consequence Shannons are dead ducks with me and any bank accounts will be transferred to Westpac ( better to have both Westpac & the Suncorp building society looking over my funds, as they did for the Hotel), and as CTP (5 with Suncorp) & car insurance (4 comprehensive policies with Shannons) fall due they'll be transferred to a more reliable bank/ building society or insurer (in fact I changed one CTP this morning from Suncorp to QBE for $374) .
Enjoy my $50 Suncorp & Shannons, I won't be back.