Dallas Rosier

Review of Apple Store Southpark

Brought my iPhone X in for a screen replacement an...

Brought my iPhone X in for a screen replacement and upon receiving my device back, noticed that the TrueDepth front facing camera had been damaged during repair (ie I could no longer use the Face ID feature). Since my phone was still within the standard warranty I was able to walk out of the store in a mere MINUTES with a brand new iPhone X!!

I honestly don't know why people are bagging on the customer service reps at this location. I received nothing but the utmost and sincere attention and respect from the staff!

PS. If you don't want to stand in a line just set an appointment online in advance. Our generation has limitless resources right at our fingertips (on your iPhone, Mac, iPad) yet we're still too lazy to plan ahead.