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Amber Knight
Review of Regal Nissan

3 years ago

My experience with Regal Nissan took all of the st...

My experience with Regal Nissan took all of the stress out of buying a car- which is hard to do for the coffee-loving anxious person that I am. I requested information about a car I saw on the internet before I went to sleep, and I was on the phone with my representative, Gery Toneva, while getting dressed the next morning. I continued my contact with her all day, until I pulled in 20 minutes earlier than I should have and she was standing outside waiting on me. For future reference--it wasn't the warmest day.
Gery had personally cleaned and inspected the car for me-showing me all the fun ways I could customize it and explaining what everything was and meant. The car was nice (honestly it is really nice I'm super stoked) however, Gery made me want to stay. She took her time to really take the stress away from me and made everything much more fun, all while keeping herself mindful of my time restrictions. SHE LOWERED MY CAR INSURANCE BY TWO THIRDS! I mean I couldn't even do that and it took her like two minutes.
Chris was the lovely gentlemen addressing my finances, along with Chandler (and his dad..?? (; ). He made sure I was well aware of what all of my warranties, loans, paperwork in general, meant. He showed me what I had, didn't have, could have, and was kind enough to make sure I had everything just the way I wanted it. He was also EXTREMELY patient with me, throughout all of my questions and bad math, and what was left of my stress after interacting with Gery was immediately dissipated.

My biggest concern with Regal Nissan was that I don't buy cars more often. The deal they created for me was not meant to ensure quick return. Until I have the opportunity to return I highly recommend for ANY one, including enemies, to just make a visit to this dealership. From pulling in to see Gery smiling at me, to all of the associates stopping by to make sure I was okay and answering my questions, to finalizing everything with Chris and getting into my new car that Gery had already helped me customize--I had a blast. The atmosphere they have created is addictive, and completely unlike every other dealership I have been to. It doesn't even smell like car dealer.

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