We were unfortunately passed to this law firm thro...

We were unfortunately passed to this law firm through our legal expense insurance company. They firstly put a trainee on our case and after they made several serious mistakes and wasted 3 months, we were put onto a supervisor who continued to make even more errors, wasted even more time and then closed our case as they 'hadn't noticed' that they run up excessive costs! Incompetence personified! And they still got paid for a low level of service that is worthy of a revisit from the Ombudsman.