W

Warren Boyd
Review of The Home Depot

4 years ago

I took away two stars because some of the workers ...

I took away two stars because some of the workers need customer service training. Especially in the self-checkout assistance area but most are fairly professional I was there today and had to use a card on one of their new self-checkout machines and I had the consistently asked the lady can you give me a little help she looked at me like I was supposed to know how these new machines work I got frustrated and went to the pay by cash aisle leaving my sunglasses in the process customer service has seemed to go down over the last year now there are some good ones who will not assume that you know where something is and point you in a general direction and say, oh it's down there.

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