This companies customer services is terrible, yes....

This companies customer services is terrible, yes. But I did owe in a medical bill, recieved calls from Credit Corp reps, and was advised to disregard it; that insurance would handle it or it was possibly a scam. Credit Corp reported the debt and it impacted my credit score negatively. I was able to dispute the debt so that it could be removed from my report. Regardless, (its no longer on my reports), Credit Corp is legit, has the contract to my debt (verified through institution billing dept.), and I am currently paying it online with no problems.They also send me monthly statements verifying the balance. If you care about maintaining good credit standings, verify the debt with the original source and make payments. So what if the reps have poor personalities. They're doing theirs jobs. Poorly but nonetheless...