Amanda Clough

Review of Missouri Department of Revenue

I have never dealt with a company, government or o...

I have never dealt with a company, government or otherwise, that s been more disorganized or unhelpful that the MO DOR. The people, when I do finally get a hold of someone, are nice but they ve been completely unhelpful. I just need them to send me some paperwork so I get my car titled. It s been over a month since they ve received my paperwork and I ve called multiple times and gotten different answers every single time. Not one of them helpful. No one will tell me what happened to my paperwork or how much longer till they actually do their jobs. Apparently, they re now working on paperwork that was received after mine had already come in and a researcher has to investigate my case. A case of lost paperwork? I ve left messages with multiple people and no one has ever called me back. The worst part? Who am I supposed to turn to if the government can t even do their jobs properly? Am I just supposed to wait until some cop pulls me over and tickets me? Missouri, get your act together and finally start helping your tax payers.