Ashley r

Review of Gansevoort Hotel Group

Who ever took care of my party reservation did a h...

Who ever took care of my party reservation did a horrible job. Lack of communication, didn't show sympathy for their mistake, did not trying helping me out even though I had a gusslist of 30 people whom traveled from jersey and we were not even allowed in with normal cover charge because "they only go by guess list". Horrible birthday!