TIMES ESTATES

Review of Makkah Clock Royal Tower, A Fa...

I had very bad experience, the staff is untried / ...

I had very bad experience, the staff is untried / unprofessional at the reception they made us wait for more then 4 hrs to give the room I had my old parents and small children's with us and had no place to site we had to site on the floor waiting for the room allotment in spite of having a conformation and we had 4 rooms booking, surprisingly we ware allotted 3 rooms in 12th floor and one on the 5th in spite of several requests we did not get the room on the same floor till the last day, the room services is very bad toilets have no sloop for water to drain out. we had booked 4 rooms with 4 beds each we got 3 beds and the fourth one was a pool out type which damaged our back, (we got a back pain), the staff very rood, the quality of soap and shampoo very poor, the towels are worn out ones the lobby are always on cleaned, I would never visit again.