Zizo Fahad

Review of Makkah Clock Royal Tower, A Fa...

The overall experience of staying at the Fairmont ...

The overall experience of staying at the Fairmont Clock Tower is great. The staff were exceptionally attentive, responsive and friendly. The rooms were clean and tidy. The ambiance and location to Alharam were perfect.
A number of issues , however, are noticed. First, car parking vacancy was very limited. I had to park myself at Aljamaraat cause it was full. Despite the limited capacity of the hotel parking lot, it could have provided valet parking even for off- site spots.
Second, the hotel is quite rigid to check-out hours, at 12 pm. It must be understood that in summer it can be a nightmare to check out b4 evening time. Also, there are times like Jumaah prayer that need to be taken in consideration.
Lastly, although the open-buffet breakfast was nice in general, especially the service, few changes can make it extraordinarily. The 2 dining halls could be joined during breakfast time. Extra variety of food and more space for the buffet are necessary. The coffee choices, for instance, were very limited and limited choices for tea.
Nevertheless, it was an experience I d be happy to gave again.