Ashley Gerhard Review of Len Stoler Nissan
I would seriously never take my car here again. Th...
I would seriously never take my car here again. The first time I had to go was when my check engine light was on. They did a check engine diag and said that it was my relay. It was replaced elsewhere for less and I still had a check engine. So, I took it back to them. They did another check engine diag and still said my relay needed to be replaced. Months later of trying to figure this out, come to find out they pulled a air hose out while checking out my car and never put it back. Then, the second time, my car was just recalled for the ignition switch. I've had trouble just getting my car started because of the ignition switch. Sometimes I have to try to turn it 30 or 40 times before it works. So, when I called them to get it fixed, they told me there was 150 people in front of me and there's nothing they could do. When I spoke to their Customer Service, they repeated the same thing and said they had no idea when the parts were coming in. They paid no regard to my safety AT ALL. So, my fiance called Win Kelly who were really friendly. They gave way more information about when the parts were coming in and got me a rental car. When I buy another car, I'll definitely go to a dealer who cares about their customers and not settle for a business that doesn't care about their customer past the original purchase.
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