Nicole rocha

Review of Toyota of Alvin

I have to say in The pass my experience was not th...

I have to say in The pass my experience was not the greatest. This time when I went into trade in my truck Americo the sales rep introduced herself and was very polite from the beginning. I explained our past experience and he took that into consideration they were very busy but he made sure we had 100% of his time and dedication to help us and get us into the truck that we wanted. I explained that we did not want to be there for hours and he made sure we got in and out in the time we asked for. Then we went over to financial where Bryan helped us and that was a quick and easy process and he was very polite and explained everything and answered all of our questions. Very polite very respectful! When we were done with that process Amber the CRM approached us to finish the process and show us how to set up the truck. She explained everything very thoroughly and was very sweet and respectful and got a set up and on our way. I will have to say with these three people that helped us through this process made our experience much better than the past. So if you need a new vehicle or just want an upgrade if you go to Toyota in Alvin ask for these three people!