Andrew Dent

Review of De Vere Hotels - Mottram Hall

Fantastic setting with stunning grounds however do...

Fantastic setting with stunning grounds however don't expect much from the food or the staff. From stale bread used for sandwiches to overcooked main meals I can't believe they have an AA rosette. Room service doesn't answer the phone so go through reception however be prepared for a wait of about an hour for a sandwich longer for cooked food. The staff are aloof and unhelpful. The waiting staff are poorly trained and unprofessional. This could be a fantastic place if they sorted out the food and trained their staff.