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Paige-Ann Hoy

3 years ago

This company is pretty comical. I called to ask fo...

This company is pretty comical. I called to ask for a tall table with a fitted cloth for an event, and they were out of stock of what I needed for this particular weekend. Which means business is good for them and they're making money, right? I asked if they could tell me the names of other rental companies in the area, as I wasn't aware of any off hand, and I was told that "She couldn't give me that information". So basically this company is so threatened by their competition, that they felt it was a good idea to NOT try to help a consumer find what they are looking for in their industry, thus assuring to lose any potential future business from said consumer, by their unwillingness to help. Talk about Very Poor customer service. That doesn't make you look like you are the only company with this product, FYI. All you accomplished was making yourself look insecure in business.

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