I had to go to the hospital for treatment for an a...

I had to go to the hospital for treatment for an accident. They asked me which one I wanted to go to. My insurance only gave me two choices - Lovelace or UNM. I chose Lovelace Downtown and I regret it. When they tried to take blood from me, they had an intern try to do it. He stuck the needle in my arm and wrist so many times I was literally bleeding a puddle on their floor. There were no doctors available, so it took the contracted doctor (on call) about 4 hours to get there to see me. In the meantime, they gave me pain medications and wouldn't let me go to the bathroom. I was also very thirsty and no one would bring me anything to drink. The pain I had was so bad they gave me Ativan just to get me into the MRI chamber because I couldn't lie flat on my back without feeling intense pain. When they finally took me to a hospital room, I tried to rest, but was constantly interrupted by one particular doctor who looked young enough to be an intern. He was trying to be funny in a way like he wanted to show off the staff, and it was really annoying. Nevermind that I am a patient in severe pain. He just didn't seem to take anything seriously, so it was very hard for me to take anything seriously. After about 16 hours, I still had not gone to the bathroom. I asked but nobody would help me. I asked for crutches so that I could get out of bed myself and go, but they told me they didn't have crutches available. A hospital? No crutches? Finally, I somehow got myself out of bed and had to hop to the bathroom because I could not put weight on one of my legs without feeling intense pain. The hopping made my back hurt so much, but I really needed to go. I could not sleep the entire time I was there because of constant, and what seemed unnecessary, interruptions and noise (a lot of it from that same annoying doctor laughing and carrying on with the staff outside my room). The funny thing is that about an hour before my discharge, they had a nurse (or tech) come in and show me where everything was and how to use it (like the call-button, etc). A little too late. I should have chosen UNM Hospital. Little did I know.