M

M.M M.M

4 years ago

We were here for the girls wellness weekend .........

We were here for the girls wellness weekend ...... Already at the arrival date on Friday at 1.30 p.m. traffic jam at the reception only one overstrained nice lady. The first application in our group was at 2:15 pm .... The Ayurvedic department is very nice and the massage treatments are very, very good. Then the dinner table is assigned to you after you have been rudely asked for a reservation, and of course after a while ... Although it was not very full. The food was poor (not fresh cod and roasted dead) spinach .... some raw (not even blanched) and then rotten leaf / leaves simply put on top. I did not eat it. The other meals were lukewarm. I was then offered a new dish which was also edible. Then the Sunday breakfast ... And the relaxation is gone. The hall was overcrowded, not enough seats, waiting times ... Then when we finally had a table we cleared it ourselves ... Since otherwise it would have taken longer unfriendly staff in the morning and the day is over. Before the coffee cups came another 7 minutes passed then you waited for the coffee pot ... And so on ... There is a lot of work with temporary workers who apparently are not properly instructed, because these nonsensical operations not only delay but are for the guest unreasonable. I didn't look under my bed myself, my girlfriend did, and lo and behold, 2 empty bottles, paper, dust mice ...
I am absolutely disappointed with this 4 star ????? Hotel. The spa area is okay. No drinking water is offered.
Conclusion: the applications with the two Indians were excellent, the rest never again !!!!
I would like to add, however, that the food on the 2nd evening was okay. It was maybe a different cook ....

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